Return conditions

According to Law 3/2014, of March 27, which modifies the Consolidated Text of the General Law for the Defense of Consumers and Users and other complementary laws, you have 14 calendar days to return the purchased item. If the return period ends on a Saturday, Sunday or holiday, it is extended until the first business day. The period begins to count from the day the order is received by the client or the person indicated by him. Once the 14 calendar days have expired, it will not be possible to return the item. All packages containing a product for return must have the following legend written in one place and in perfectly legible characters: I AUTHORIZE THE RECIPIENT TO OPEN THIS PACKAGE PRIOR TO ACCEPTING IT.


To return a purchase made on the website, you must send an email to the address making an unequivocal statement that you wish to exercise that right. Likewise, it will be necessary to provide a receipt or proof of purchase.a.


Before 14 calendar days from the day after you notify the seller of your decision.

Address for returning items:

Commercial Measure
Lugo Avenue 99
Taboada (Lugo)
C.P. 27550


They will be paid, in any case, by the buyer, except for returns that are the result of an error attributable to our company. Shipping costs paid will not be refundable. If you receive a refund, the cost of return shipping will be deducted from the total amount paid. We recommend using certified mail for returns or exchanges in order to ensure the arrival of the items.


The returned items must be in the same state in which you receive them, without tampering and/or broken seals or packaging.

If there is "a decrease in the value of the returned goods due to handling other than what is necessary or breakage/disabling of the same, the seller may claim compensation for such damage and only the remaining part resulting from covering the acquisition costs will be paid. the merchandise by the seller..

Gift card refunds will not be accepted.

REFUNDS (if applicable)

Once your purchase is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, the refund will be processed and you will receive the amount paid within a maximum period of 14 days.


If you still haven't received a refund, please check your bank account again. If you have not received it, contact your bank and/or credit card provider as it may take some time before your refund is officially posted.

If you have carried out all the indicated actions and you still have not received your refund, contact us at the email account

EXCHANGES (if applicable)

We only replace items if they are faulty or damaged. If you need to exchange it for another item, please email us and send your article to:

Commercial Measure
Lugo Avenue 99
Taboada (Lugo)
C.P. 27550

The expenses derived from shipping and return for exchanges will be paid by the buyer.


If the item you purchased was marked as a gift and shipped directly to you, you will receive a gift card for the amount paid. Once the returned item is received, the aforementioned gift card will be sent to you.

If the item wasn't marked as a gift when purchased, or the gift was ordered for delivery to you, we'll send a refund to the gift giver and they'll find out about your return.



Returns or refunds will only be accepted for products in our outlet category that do not correspond to the specifications, damages, expiration dates or defects indicated in the advertisement of said product.